服务条款

Q1. What is the warranty period?
A1: We offer 12 months warranty for the host and offer a flexible warranty extension policy. Please consult our team for details.

Q2.What's your delivery time?
B2: Except for OEM customized order, we deliver the goods within 3 working days after your payment. To the United States, it takes 5-8 business days. To the European Union, it takes 7-10 working days. To Southeast Asia, it will take 4-8 working days.

Q3: Does this product have professional quality assurance certification?
A3: Yes, CE, RoHs, etc.

Q4: Can I print the LOGO on the shell and put the LOGO on the screen?
A4: Yes, we provide professional OEM/ODM service according to your needs, customized packaging, own label and free screen LOGO logo to add requirements.

Q5: What should I do if I don't know how to use it?
A5: We provide operation video and user manual for your reference, as well as 24-hour online service.

Q6. What if there are any quality problems during the warranty period?
A6: If there is a quality problem during the warranty period, we can provide the necessary parts for free. If there is an operation problem, we will provide you with detailed operation and technical guidance. You are welcome to contact us via email, phone, WhatsApp or WeChat, and we will get back to you immediately.